Millpond Housing
What we do

Housing services built around people, not just properties.

From emergency placements to long-term supported homes, our five services connect safe accommodation with the practical support residents need to move forward.

Five connected services, one joined-up offer.

Choose the service that matches your enquiry — or talk to us and we'll route you to the right team.

For councils

Temporary Accommodation

Self-contained homes for local authorities placing households in emergency need — allocated quickly, managed properly.

  • Same-day placements where possible
  • Named housing officer per council
  • 24/7 emergency maintenance line
Explore temporary accommodation
For residents & referrers

Supported Accommodation

Shared homes with on-hand support, life-skills work and a clear pathway towards independent living.

  • Trauma-aware key-working
  • Life-skills and wellbeing programme
  • Structured move-on planning
Explore supported accommodation
For people facing SMD

Opportunities Pathway

A dedicated route for people facing severe and multiple disadvantage — housing plus intensive, joined-up support.

  • Assertive outreach
  • Multi-agency support plans
  • Long-term, no-timeout offer
Explore opportunities pathway
For prison leavers

Resettlement

Housing and structured support for prison leavers, from the very first night after release.

  • Gate collection & first night in
  • Probation & health coordination
  • 12-week structured programme
Explore resettlement
For landlords

Property Management

End-to-end management for landlords: guaranteed rent, tenanting, maintenance, compliance and reporting.

  • Guaranteed rent, no voids
  • Full compliance handled for you
  • Your property used for social good
Explore property management
A quiet residential street with terraced homes and green trees

Four promises that hold across every service.

However you meet us — as a placing officer, a resident, a landlord or a partner — you should expect the same four things.

  • A real person answers

    One named contact per referrer and per resident. No ticket queues, no anonymous inboxes.

  • Standards we won't drop

    Decent Homes as a floor, full compliance kept live, deep-cleaned between every placement.

  • Speed where it matters

    Referrals acknowledged within the hour and same-day keys wherever possible.

  • Support built in

    Housing is the start, not the finish. Every service pairs a home with people who stay in your corner.

Not sure which service is the right fit?

Talk to our team — we'll match your enquiry to the right pathway, or point you towards a partner who can help.