Policy
Accessibility statement
We want as many people as possible to be able to use this website, regardless of ability or technology.
Last updated: 1 June 2026
What we've done
- Designed the site to meet WCAG 2.2 AA standards where possible.
- Used semantic HTML, alt text on meaningful images, and colour contrast that passes AA.
- Ensured the site is navigable by keyboard and screen reader.
- Made text resize to 200% without breaking layout.
Known issues
Some third-party embedded content (e.g. maps) may not fully meet our accessibility standards. We're working with our suppliers to improve this.
Feedback
If you find something difficult to use, or need information in an alternative format (large print, easy read, audio), email info@millpondhousing.co.uk and we'll respond within five working days.
Enforcement
If you're not happy with our response, you can contact the Equality Advisory and Support Service (EASS).